Cookie Policy

As of August 2012


About cookie


Cookies are small pieces of information (text files) that can be 'dropped' onto your computer to collect and store information. When you access and use our website, the cookies that we use can be accessed by us to remember you as a visitor to our website.


Our website uses cookies to distinguish you from other users of our website. Cookies help us to make your experience of our website better and allow us to improve our website. This Cookie Policy provides detailed information on the cookies we use and the purposes for which we use them.


The types of cookies that we use


According to industry guidance, the cookies that we use on our website fall into the following categories:

Type of cookie Purpose
Strictly necessary Cookies that provide you with a service that you have requested are ‘strictly necessary’.
Functional These cookies enhance the function of our website as you see it. These cookies include those that remember your website preferences.
Performance These cookies enhance the performance of the website, providing you with a better experience.
First party These are cookies that we set or are in control of.
Third party These cookies are set or controlled by third parties.


The table below sets out the main cookies that may be used on our website, together with a description of what each cookie is used for.

COOKIE nameCOOKIE description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

The table below lists cookies specific to the Issa website (rather than Magento platform).

COOKIE nameCOOKIE description
CONTACT_SUCCESS Temporarily carries email form submission success on the Contact Us page.
NEWSLETTER_SUCCESS Temporarily carries newsletter signup success on the Contact Us page.
NEWSLETTER_ERROR Temporarily carries newsletter signup errors on the Contact Us page.
ISSA_COOKIEPOP Your consent to use of cookies on the website.
ISSA_STORE_SELECTED Whether you have selected an international store to browse.
ISSA_STORE_CODE The code of the international store you are browsing.


Our suppliers or service providers may also set cookies via our website. The table below lists the third party cookies that are installed on our website.

COOKIE name COOKIE description
MAGEMONKEY_CAMPAIGN_ID Campaign ID when Ecommerce360 integration enabled for MageMonkey.
MAGEMONKEY_EMAIL_ID Email ID when Ecommerce360 integration enabled for MageMonkey.


Your cookie control


You can control how your web browser deals with cookies by changing your browser settings at any time. More information about how to do this, and about cookies generally, is available at


You should be aware that we may not be able to provide you with certain services and/or certain functionality or features on our website may not be available to you if cookies have been disabled on your computer or similar device.


Changes to our Cookie Policy

Any changes we may make to our Cookie Policy in the future will be posted on this page. You should check this page from time to time so that you are up to date with how we use cookies on our website.


Contact us

Please address any questions or comments regarding this Cookie Policy to

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